WhatsApp Business: How to download the app for desktop and build long-lasting customer relationships
How to Download WhatsApp Business for Desktop
If you are a small business owner who wants to communicate with your customers more effectively, you might want to try WhatsApp Business. This is a free app that allows you to create a professional presence on WhatsApp, send and receive messages, manage orders, provide customer support, and more. In this article, we will show you how to download WhatsApp Business for desktop and how to use its features to grow your business.
What is WhatsApp Business?
WhatsApp Business is a version of WhatsApp that is designed for businesses. It has some features that are not available in WhatsApp Messenger, such as:
download whatsapp business para desktop
A business profile where you can display your business name, logo, description, address, website, email, and hours of operation.
A catalog where you can showcase your products or services with images, prices, descriptions, and links.
Automated messages that you can set up to greet your customers, provide information, or confirm orders.
Quick replies that you can use to answer frequently asked questions or send common messages.
Labels that you can use to organize your chats and contacts by categories such as new customer, pending payment, order complete, etc.
Chat filters that you can use to sort your chats by unread messages, groups, broadcast lists, or labels.
Business insights that you can access to see metrics such as how many messages were sent, delivered, read, or received.
WhatsApp Business is different from WhatsApp Messenger in that it allows you to have a separate account for your business. You can use both apps on the same phone with different numbers or on different phones with the same number. However, you cannot use both apps on the same phone with the same number.
WhatsApp Business WhatsApp Business can benefit small businesses in many ways, such as:
It can help you reach more customers who use WhatsApp, which has over 2 billion users worldwide.
It can help you build trust and credibility with your customers by having a verified business account and a professional profile.
It can help you save time and money by using automated messages, quick replies, labels, and chat filters to manage your communication.
It can help you increase your sales and revenue by showcasing your products or services in your catalog and providing customer support.
It can help you improve your customer satisfaction and loyalty by sending personalized messages, offering discounts, asking for feedback, and more.
How to Download WhatsApp Business for Desktop
If you want to use WhatsApp Business on your desktop, you need to download the app from the official website. Here are the requirements and steps to do so:
Make sure you have a compatible device and operating system. WhatsApp Business for desktop works on Windows 8.1 or newer and macOS 10.10 or newer.
Make sure you have an active WhatsApp Business account on your phone. You can download the app from the Google Play Store or the Apple App Store and follow the instructions to set up your account.
Go to and click on the download button for your device.
Open the downloaded file and follow the instructions to install the app on your computer.
Open the app and scan the QR code that appears on the screen with your phone. To do this, open WhatsApp Business on your phone, tap on Menu > WhatsApp Web, and point your phone's camera at the QR code.
Once the QR code is scanned, you will see your WhatsApp Business chats and contacts on your desktop.
You can now use WhatsApp Business on your desktop as long as your phone is connected to the internet. If you disconnect your phone, you will see a warning message on your desktop.
Tips and Tricks for Using WhatsApp Business on Desktop
Using WhatsApp Business on desktop can make your communication easier and more efficient. Here are some tips and tricks to help you get the most out of it:
How to create a business profile and catalog
A business profile and catalog are essential for showcasing your business and products or services to your customers. To create them, follow these steps:
On your desktop, click on Menu > Settings > Business settings > Profile.
Fill in the details of your business, such as name, logo, description, address, website, email, and hours of operation. You can also add a cover photo that represents your business.
Click on Save to update your profile.
To create a catalog, click on Menu > Settings > Business settings > Catalog.
Click on Add product or service to start adding items to your catalog.
Fill in the details of each item, such as image, name, price, description, and link. You can add up to 500 items to your catalog.
Click on Save to update your catalog.
You can now share your profile and catalog with your customers by clicking on the attachment icon in any chat and selecting Profile or Catalog. You can also view how many people have seen your profile or catalog by clicking on Menu > Business tools > Short link > View stats.
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How to set up automated messages and quick replies
Automated messages and quick replies are useful for saving time and providing information to your customers. To set them up, follow these steps:
To set up automated messages, click on Menu > Settings > Business settings > Messaging tools.
You will see three options: Away message, Greeting message, and Quick replies.
An Away message is a message that is sent automatically when you are not available or outside of your business hours. You can customize the message content, schedule, and recipients. For example, you can set up an Away message that says "We are closed for the day. We will get back to you tomorrow."
A Greeting message is a message that is sent automatically when a customer contacts you for the first time or after 14 days of inactivity. You can customize the message content and recipients. For example, you can set up a Greeting message that says "Welcome to our store! How can we help you today?"
A Quick reply is a message that you can send by typing a shortcut in , click on Menu > WhatsApp Web and tap on Log out from all devices.
How can I contact WhatsApp Business support?
If you need any help or have any issues with WhatsApp Business, you can contact WhatsApp Business support by following these steps:
On your desktop, click on Menu > Settings > Help > Contact us.
On your phone, open WhatsApp Business, tap on Menu > Settings > Help > Contact us.
Fill in the details of your problem and attach a screenshot if possible.
Click or tap on Send to submit your request.
You will receive a reply from WhatsApp Business support via email within 24 hours.